My Fire TV Stick freezes at least every day. Sometimes it just loses it’s connection to WiFi but it’s been having more and more problems lately. The problems resolve themselves if I unplug it from power and reset it. The Stick is noticibly warm to touch when I do this.

I see a few mentions of this issue online. I’ve requested a replacement from Amazon. It’s possible this is just a hardware issue. I will update the blog here if I get a replacement and it works reliably.

To get help, go to the Fire TV Stick help page on Amazon and click ‘Contact Us’.


Update 2015-04-18: Still no contact from Amazon. Latest software updates installed but still seeing the problem pretty regularly.